In this section we have put together some of the most common questions asked by our students and parents. If you have a question that has not been answered below, please do not hesitate to Contact Us

Lessons are usually conducted on a weekly basis. However, because our classes are tailored to the unique needs of each student, students who feel that they require more help are able to attend more than 1 lesson a week.

Yes. If you require more lessons, you are able to purchase lessons at a pro-rated package price for each additional lesson.

Yes. We understand that students have more than just academic commitments and also encourage the holistic development of our students. Hence, if you have missed a lesson because of other commitments, you are able to attend a make-up lesson at your convenience. Our personalised teaching style allows students to join any available class if they missed the slot they registered for.

Simply approach your friendly tutor to inform him/her that you have missed a lesson and let him/her know when you would like to come for a make-up.

You will able to join a class for make-up lesson as long as the class has not been fully registered for. Hence, you are encouraged to inform your tutor prior to attending a make-up lesson.

Yes. Lessons bought under the Term Package have to be utilised before the end of the academic term. Hence, if you have missed lesson(s), you are encouraged to arrange for a make-up lesson with your tutor.

You may carry up to 2 lessons forward to the next term. These lessons have to be utilised by week 2 of the corresponding term.

Yes. You are able to transfer lessons across subjects if they meet the following conditions:

  1. The transferred lessons are utilised within the same term.
  2. You do not have outstanding lessons for the subject you want to transfer lessons to.

The outstanding lessons will be forfeited. No refund will be given.